Refund Survey

Have a question or need help troubleshooting? With an active license subscription, you have access to professional support services from our team of trusted advisors.

We're sorry to hear you're leaving us! If you’d like to proceed with a refund, please fill out the survey below and our Billing team will reach out to help you with your request.

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Name *

First

Last

Email *

Which product are you contacting us about? *

• All in One SEO Pro
• ​Broken Link Checker

Why did you request a refund for All in One SEO Pro? *

• Missing feature(s)
• Missing access to an addon
• I'm having technical problems
• I will be using another AIOSEO license / subscription / account
• Switching to a different SEO solution
• My website no longer exists / business closed
• No longer using WordPress for my website
• It's too expensive
• Other

What feature(s) are we missing in AIOSEO Pro? *

What AIOSEO Pro addon(s) are we missing? *

What technical problems are you having with AIOSEO Pro? *

Which AIOSEO Pro license or subscription will you be using? *

Which SEO solution will you be using? *

Which solution will you be using for your website? *

Please describe why you're requesting a refund for AIOSEO Pro. *

What do you like about AIOSEO?

addon(s) SEO Which

How can we improve AIOSEO?

Why did you request a refund for ​Broken Link Checker? *

• Missing feature(s)
• I'm having technical problems
• I will be using another BLC subscription / account
• Switching to a different solution
• My website no longer exists / business closed
• No longer using WordPress for my website
• It's too expensive
• Other

What feature(s) are we missing in BLC? *

What technical problems are you having with BLC? *

You may use a tool like Snipboard (https://snipboard.io/) or Loom (https://www.loom.com/screen-recorder/) to create & share the screenshots/screencasts.

Which BLC account or subscription will you be using? *

Which solution will you be using? *

Which solution will you be using for your website? *

Please describe why you're requesting a refund for BLC. *

What do you like about BLC?

How can we improve BLC?

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